Region 5 ESC - Administrative Facilitator
Region 5 Education Service Center Job Opportunity
Job Title: Administrative Facilitator
Department: Educator Development and Certification
Reports To: Director, Educator Development and Certification
Classification: Full-time, non-exempt (231-days)
Pay Grade: 2
Deadline for Applications: Until filled
Primary Purpose
Provide accurate, timely administrative and program support to department staff and program participants, ensuring the smooth daily operation of educator development and certification services.
Qualifications
Education/Certification:
* High school diploma or GED required
* 3 years office administrative experience in education or related field preferred
Knowledge, Skills, and Abilities:
* Exceptional organizational, communication, and interpersonal skills
* Proficiency in word processing, database, and spreadsheet software
* Ability to manage multiple tasks and shifting priorities in a fast-paced environment
* Ability to meet critical deadlines and exercise sound judgment and initiative
* Demonstrated reliability, dependability, and a positive, professional attitude
Major Responsibilities:
1. Serve as Certification Officer for the Educator Preparation Program
2. Process applicant intake, including transcript reviews and background checks
3. Create, update, and audit candidate files and database entries (including transcripts, background check results, and certification status), ensuring accuracy, completeness, and timely documentation
4. Develop and maintain working knowledge of assigned programs
5. Prepare and submit state and federal accountability reports
6. Serve as a first point of contact for candidates, participants, and the public by phone, email, and in person, providing accurate information and timely follow-up
7. Provide administrative support to the Program Director
8. Coordinate workshop registration and maintain training materials
9. Monitor and maintain program and project budgets
10. Update and maintain the program website
Equipment and Software
Microsoft Office (Word, Excel), learning management systems (LMS), Google Workspace, purchasing software, PC/Windows, copier, and standard office equipment
Working Conditions
* Physical: Light to moderate lifting
* Mental: Manage multiple tasks and collaborate effectively with others; remain calm and professional under pressure; adapt to changing responsibilities
* Environment: Frequent interruptions, tight deadlines, and shared office space
* Other: Maintain strict confidentiality of applicant and program records; regular attendance is required
The above statements are intended to describe the general purpose and responsibilities assigned to this job and are not intended to represent an exhaustive list of responsibilities, duties, and skills required.
Region 5 ESC offers a comprehensive benefit package. These benefit plans provide a wide range of benefits and protection for our employees and their families. Full-time employees are eligible for medical, prescription drug, dental, vision, life and disability insurance coverage as well as extra supplemental policies. Generous employer contributions apply. Full-time employees of Region 5 ESC receive paid vacation, holidays, and flexible work schedule upon hire.
Region 5 Education Service Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment. All employment decisions at Region 5 Education Service Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.
APPLICATION PROCEDURES: ESC Employees: Submit a letter of interest and resume to our Human Resources Coordinator
Job Title: Administrative Facilitator
Department: Educator Development and Certification
Reports To: Director, Educator Development and Certification
Classification: Full-time, non-exempt (231-days)
Pay Grade: 2
Deadline for Applications: Until filled
Primary Purpose
Provide accurate, timely administrative and program support to department staff and program participants, ensuring the smooth daily operation of educator development and certification services.
Qualifications
Education/Certification:
* High school diploma or GED required
* 3 years office administrative experience in education or related field preferred
Knowledge, Skills, and Abilities:
* Exceptional organizational, communication, and interpersonal skills
* Proficiency in word processing, database, and spreadsheet software
* Ability to manage multiple tasks and shifting priorities in a fast-paced environment
* Ability to meet critical deadlines and exercise sound judgment and initiative
* Demonstrated reliability, dependability, and a positive, professional attitude
Major Responsibilities:
1. Serve as Certification Officer for the Educator Preparation Program
2. Process applicant intake, including transcript reviews and background checks
3. Create, update, and audit candidate files and database entries (including transcripts, background check results, and certification status), ensuring accuracy, completeness, and timely documentation
4. Develop and maintain working knowledge of assigned programs
5. Prepare and submit state and federal accountability reports
6. Serve as a first point of contact for candidates, participants, and the public by phone, email, and in person, providing accurate information and timely follow-up
7. Provide administrative support to the Program Director
8. Coordinate workshop registration and maintain training materials
9. Monitor and maintain program and project budgets
10. Update and maintain the program website
Equipment and Software
Microsoft Office (Word, Excel), learning management systems (LMS), Google Workspace, purchasing software, PC/Windows, copier, and standard office equipment
Working Conditions
* Physical: Light to moderate lifting
* Mental: Manage multiple tasks and collaborate effectively with others; remain calm and professional under pressure; adapt to changing responsibilities
* Environment: Frequent interruptions, tight deadlines, and shared office space
* Other: Maintain strict confidentiality of applicant and program records; regular attendance is required
The above statements are intended to describe the general purpose and responsibilities assigned to this job and are not intended to represent an exhaustive list of responsibilities, duties, and skills required.
Region 5 ESC offers a comprehensive benefit package. These benefit plans provide a wide range of benefits and protection for our employees and their families. Full-time employees are eligible for medical, prescription drug, dental, vision, life and disability insurance coverage as well as extra supplemental policies. Generous employer contributions apply. Full-time employees of Region 5 ESC receive paid vacation, holidays, and flexible work schedule upon hire.
Region 5 Education Service Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment. All employment decisions at Region 5 Education Service Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.
APPLICATION PROCEDURES: ESC Employees: Submit a letter of interest and resume to our Human Resources Coordinator
Fingerprinting
Background Check
Education Transcripts
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